所屬科目：研究所、轉學考(插大)-管理學
1. Most companies' plans can be classified as either _______ or _______. (A) strategic; financial (B) operational; tactical (C) social; economic (D) strategic; operational
2. When formal planning fails to lead to higher performance, which one of the following is most likely to be the reason for the failure? (A) A participative style of planning was used. (B) Managers were allowed too much autonomy. (C) The company emphasized the control function over other functions. (D) External forces constrain managers' options.
3. One recent study shows that over twothirds of CEOs believe that human capital _______. (A) will eventually become obsolete (B) is the key source of sustained economic value (C) will continue to increase the organization's costs (D) is becoming more litigious
4. The _______ determines the number of levels and managers in an organization. (A) delegation of authority (B) unity of command (C) chain of command (D) span of control
5. A(n) _______ organization is highly adaptive, loose, and flexible. (A) organic (B) centralized (C) customeroriented (D) mechanistic
6. _______ is defined as the failure to report to work. (A) Turnover (B) Tardiness (C) Absenteeism (D) Negligence
7. If top managers make key decisions with little input from below, then the organization is _______. (A) less mechanistic (B) more decentralized (C) less formalized (D) more centralized
8. Managers perform an external analysis so that they know about _______. (A) the firm's basic beliefs and ethical priorities (B) what the competition is doing (C) what vendors want (D) their organization's core competencies
9. An organization's financial, physical, human, and intangible assets are known as its ________. (A) resources (B) capabilities (C) strengths (D) core competencies
10. Group cohesiveness is most likely to produce strong increases in productivity when ________. (A) cohesiveness reduces internal strife (B) the group's goals align with the organization's goals (C) it reduces social loafing in the group (D) group members respect and uphold the group norms
11. Justin noticed that when he switched his evaluation technique from an individual metric to a group metric that two members of the group reduced their efforts. He learned this tendency is called ________. (A) conflict avoidance (B) prestige slacking (C) group incohesiveness (D) social loafing
12. Research evidence suggests that teams typically outperform individuals when ________. (A) one or more members are allowed to dominate the other team members (B) projects are shortterm and need quick solutions (C) tasks require multiple skills, judgment, and experience (D) tasks are simple and do not involve critical thinking
13. Which one of the following is true for organizational citizenship behavior (OCB)? (A) OCB is a performance measure of efficiency. (B) The requirements of OCB are spelled out in employee job profiles. (C) OCB is the behavior leading to permanent withdrawal from an organization. (D) OCB is discretionary behavior which promotes the effective functioning of the organization.
14. The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's ________. (A) job involvement (B) organizational citizenship behavior (C) attitude (D) job satisfaction
15. After the SWOT analysis is complete, managers are ready to ________. (A) begin production (B) identify competitors (C) formulate strategies (D) review the analysis
16. Early research on leadership traits _______. (A) sought to prove that charisma was an essential trait of leadership (B) focused on behavioral traits rather than physical traits of a leader (C) found consistent and unique traits that would apply to all effective leaders (D) focused on characteristics that might differentiate leaders from nonleaders
17. Which one of the following describes the leadership style in which a leader tends to centralize authority, dictate work methods, make unilateral decisions, and limit employee participation? (A) Authoritarian style (B) Autocratic style (C) Democratic style (D) Laissezfaire style
18. The University of Michigan studies used the two dimensions of _______ and _______ to study behavioral characteristics of leaders. (A) employee oriented; production oriented (B) consideration; initiating structure (C) task; people (D) decisionmaking; employee development
19. The _______ model proposed that effective group performance depended upon the proper match between the leader's style of interacting with his or her followers and the degree to which the situation allowed the leader to control and influence. (A) Fiedler contingency (B) situational leadership (C) University of Michigan (D) pathgoal
20. A(n) _______ strategy determines what businesses a company is in or wants to be in, and what it wants to do with those businesses. (A) competitive (B) functional (C) operating (D) corporate
21. In the Boston Consulting Group (BCG) matrix, a _______ enjoys a high anticipated growth rate and a high market share. (A) question mark (B) star (C) cash cow (D) dog
22. Bill expects his employees to wonder "What's in it for me?" when he assigns extra tasks to them, so he is ready with an answer about the reward for their work. Bill is a(n) _______ leader. (A) situational (B) transformational (C) transactional (D) charismatic
23. An organization that initially brings a product innovation to the market is known as the _______. (A) first mover (B) free rider (C) cash cow (D) question mark
24. The plant superintendent wants to know the value of products per man hour. She is concerned with (A) costs (B) waste (C) productivity (D) profits
25. People who engage in ______ take advantage of opportunities to create new products or services, or change existing ones. (A) social responsibility (B) social engineering (C) venture capitalism (D) entrepreneurship
(1) Based on the news, name five managerial issues in today's workplace and provide specific theories and examples to illustrate them. (25%)
(2) Provide four motivation theories along with practical implications that can be employed to the situations you addressed in the first question. (25%)
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