所屬科目:研究所、轉學考(插大)-管理學
一、COVID-19 has made great impact on the operation of businesses. Please describe how AI can help the businesses in this situation?(13%)How can businesses use social media to create competitive advantage?(12%)(可用中文或英文作答)
二、請詳細說明「帶人要帶心」(13%)和「言教不如身教」(12%)各對應的領導理論為何?(可用中文或英文作答)
(1)哪些內外部因素促使組織變革?(10%)
(2)管理者可以從組織的哪些方面進行變革?(10%)
(3)組織現有人員抗拒改變現況的理由為何?(10%)
四、請說明「控制程序(control process)」包括哪些步驟或活動?(10%)管理者通常會用哪些方法或途徑(approach)來衡量與報告組織或員工的實際績效?(10%)